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Policies

  • Data protection policies

    In compliance with the provisions of Statutory Law 1581 of 2012 and its Regulatory Decree 1377 of 2013, El Virrey Central Hotel, adopts this policy for the processing of personal data, which will be informed to all owners of the data collected or that in the future are obtained in the exercise of academic, cultural, commercial or labor activities. The Hotel el Virrey Central states that it guarantees the rights of privacy, intimacy, good name, in the treatment of personal data, and consequently all its actions will be governed by the principles of legality, purpose, freedom, veracity or quality , transparency, access and restricted circulation, security and confidentiality.


    For GRUPO EL VIRREY S.A.S. The conservation, protection, integrity and confidentiality of the personal data of its clients is very important. For this, we have designed a policy for the storage and treatment of the information that our clients provide through the various marketing channels for our products and services (such as websites, call centers), and we are committed to the protection and proper management of the same, in accordance with the legal regime for the protection of personal data.


    PRIVACY POLICIES AND PERSONAL DATA PROCESSING -GRUPO EL VIRREY S.A.S.


    CHAPTER I GENERAL PROVISIONS


    ARTICLE 1. DEFINITIONS.


    For the purposes of applying the rules contained in this manual and in accordance with the provisions of Article 3 of Law 1581 of 2012, it is understood by:


    a) Authorization: Prior, express and informed consent of the Owner to carry out the Processing of personal data.


    b) Privacy Notice: Verbal or written communication generated by the Responsible Party addressed to the Owner for the processing of their personal data, by which they are informed about the existence of the Information Processing policies that will be applicable to them, the form of access them and the purposes of the Treatment that is intended to be given to personal data.


    c) Database: Organized set of personal data that is subject to Treatment.


    d) Personal data: Any information linked to or that may be associated with one or more determined or determinable natural persons.


    e) Private data: It is the data that, due to its intimate or reserved nature, is only relevant to the owner.


    f) Sensitive data: Sensitive data is understood to be those that affect the Owner's privacy or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership of unions, social organizations, human rights or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life and biometric data.


    g) Data Processor: Natural or legal person, public or private, that by itself or in association with others, performs the Processing of personal data on behalf of the Data Controller.


    h) Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, decides on the database and/or the Treatment of the data.


    i) Owner: Natural person whose personal data is subject to Treatment.


    j) Treatment: Any operation or set of operations on personal data, such as the collection, storage, use, circulation or deletion of the same.


    ARTICLE 2. OBJECT.


    The purpose of this document is to regulate the procedures for the collection, management and treatment of personal data carried out by GRUPO EL VIRREY S.A.S., in order to guarantee and protect the fundamental right of habeas data of its guests, visitors, clients, users. and suppliers within the framework of the provisions of the law. All of the above in compliance with the provisions of literal (k) of Article 17 of Law 1581 of 2012, which regulates the duties of those responsible for the processing of personal data, among which is to adopt a manual Internal policies and procedures to guarantee adequate compliance with the law and, especially, for the attention of queries and claims.


    ARTICLE 3. SCOPE OF APPLICATION.


    This manual will be applicable to the personal data registered and to be registered in the different databases managed by GRUPO EL VIRREY S.A.S., that is, to the databases of our guests, visitors, clients and suppliers, who provide us with their data to commercial purposes.


    The information collected by GRUPO EL VIRREY S.A.S. may include, in whole or in part depending on the needs of each product and/or service, among others the following data:


    •   Names and surnames.


    • Type and identification number.


    •Nationality and country of residence.


    • Date of birth and gender.


    • Marital status and/or kinship in relation to minors or disabled applicants for our services.


    • Landlines and cell phones for contact (personal and/or work).


    • Postal and electronic addresses (personal and/or work).


    •   Profession or occupation


    • Company where you work and position.


    • Origin and destination


    • Reason for your trip


    • Credit card(s) information (number, bank, expiration date).


    • Personal data of the cardholder (names and surnames, type and identification number).


    • Information on the address where the cardholder receives his bank statements.


    These data may be stored and/or processed on servers located in computer centers, whether owned or contracted with third-party providers, which is authorized by our guests, visitors, customers, users, and providers by accepting this Privacy Policy.


    ARTICLE 4. VERACITY OF THE INFORMATION.


    Our guests, visitors, clients, users and suppliers must provide truthful information about their personal data in order to make possible the provision of services by GRUPO EL VIRREY S.A.S. and under which condition they agree to deliver the required information.


    GROUP EL VIRREY S.A.S. presumes the veracity of the information provided and does not verify, nor assumes the obligation to verify, the identity of the guests, visitors, clients, users and suppliers, nor the veracity, validity, sufficiency and authenticity of the data that each of them provide. Therefore, it does not assume responsibility for damages and/or losses of any nature that could originate from the lack of veracity, validity, sufficiency or authenticity of the information, including damages and losses that may be due to homonymy or identity theft.


    ARTICLE 5. APPLICABLE LEGISLATION.


    This manual was prepared taking into account the ordinances of Law 1581 of 2012 "By which general provisions are issued for the protection of personal data" and Decree number 1377 of 2013 "By which Law 1581 of 2012 is partially regulated" .


    ARTICLE 6. INFORMATION ON CHILDREN AND ADOLESCENTS UNDER AGE.


    GROUP EL VIRREY S.A.S. will ensure the proper use of the personal data of minor children and adolescents, guaranteeing that the processing of their data respects their best interest, and their fundamental rights and, as far as possible, taking their opinion into account. , as holders of your personal data.


    ARTICLE 7. PURPOSES OF THE PROCESSING OF PERSONAL DATA


    The information collected is used to process, confirm, fulfill and provide the services and/or products purchased, directly and/or with the participation of third-party providers of products or services, as well as to promote and publicize our activities, products and services, carry out transactions, make reports to the different national or international administrative control and surveillance authorities, police authorities or judicial authorities, banking entities and/or insurance companies, for internal administrative and/or commercial purposes such as market research, audits, reports accounting, statistical analysis, billing, and offering and/or recognition of benefits typical of our loyalty programs.


    By accepting this Privacy and Treatment Policy, our guests, visitors, clients, users and suppliers in their capacity as holders of the data collected, authorize GRUPO EL VIRREY S.A.S. carry out the treatment of the same, partially or totally, including the collection, storage, recording, use, circulation, processing, deletion, for the execution of activities related to the services and products acquired, such as making reservations, modifications, cancellations and changes of the same, reimbursements, attention to queries, complaints and claims, payment of compensations and indemnities, accounting records, correspondence, processing and verification of credit and debit cards and other payment instruments, fraud identification and prevention money laundering and other criminal activities and/or for the operation of loyalty programs and other purposes indicated in this document.


    The foregoing, without prejudice to other purposes that have been informed in this document and in the terms and conditions of each of the products and services of each of our business units.


    We warn that third-party providers may be involved in these activities (such as providers of reservation systems, travel agencies, call centers, banks, insurance companies.


    Additionally, our travelers, clients and users, in their capacity as holders of the data collected, by accepting this privacy policy, authorize us to:


    • Use the information received from them, for marketing purposes of their products and services, and of the products and services of third parties with which GRUPO EL VIRREY S.A.S. have a business relationship.


    • Provide personal data to the police or judicial control and surveillance authorities, by virtue of a legal or regulatory requirement and/or use or disclose this information and personal data in defense of your rights and/or your assets as soon as said defense. is related to the products and/or services contracted by its travelers, clients and users.


    • Allow access to information and personal data to auditors or third parties hired to carry out internal or external audit processes specific to the commercial activity that we develop.


    • Consult and update personal data, at any time, in order to keep said information updated.


    • Contract with third parties the storage and/or processing of information and personal data for the correct execution of the contracts entered into with us, under the security and confidentiality standards to which we are bound.


    CHAPTER II AUTHORIZATION


    ARTICLE 8. AUTHORIZATION.


    The collection, storage, use, circulation or deletion of personal data by GRUPO EL VIRREY S.A.S. requires the free, prior, express and informed consent of the owner thereof. GROUP EL VIRREY S.A.S. In its capacity as the person responsible for the processing of personal data, it has provided the necessary mechanisms to obtain the authorization of the owners, guaranteeing in any case that it is possible to verify the granting of said authorization.


    With the aforementioned authorization, the client accepts the policies and conditions established in this document.


    ARTICLE 9. FORM AND MECHANISMS TO GRANT THE AUTHORIZATION.


    The authorization of the owner of the information will appear in each of the channels and data collection mechanisms of GRUPO EL VIRREY S.A.S.


    Thus, it may be recorded in a physical, electronic document or in any other format that allows guaranteeing its subsequent consultation. The authorization will be issued by the owner prior to the processing of their personal data, in accordance with the provisions of Law 1581 of 2102.


    With the consented authorization procedure, it is guaranteed that the owner of the personal data has been made aware of both the fact that their personal information will be collected and used for specific and known purposes, and that they have the option of knowing any alteration to them. and the specific use that has been made of them. The foregoing in order for the owner to make informed decisions regarding their personal data and control the use of their personal information.


    CHAPTER III RIGHTS AND DUTIES


    ARTICLE 10. RIGHTS OF THE HOLDERS OF THE INFORMATION.


    In accordance with the provisions of article 8 of Law 1581 of 2012, the owner of personal data has the following rights:


    a) Know, update and rectify your personal data against GRUPO EL VIRREY S.A.S., in its capacity as data controller.


    b) Request proof of the authorization granted to GRUPO EL VIRREY S.A.S., in its capacity as Data Controller.


    c) Be informed by GRUPO EL VIRREY S.A.S. upon request, regarding the use that has been given to your personal data.


    d) Submit complaints to the Superintendence of Industry and Commerce for violations of the provisions of Law 1581 of 2012, once the consultation or claim process has been exhausted before the Treatment Manager.


    e) Revoke the authorization and/or request the deletion of the data when the Treatment does not respect the constitutional and legal principles, rights and guarantees.


    f) Free access to your personal data that have been processed.


    ARTICLE 11. DUTIES OF GRUPO EL VIRREY S.A.S. IN RELATION TO THE PROCESSING OF PERSONAL DATA.


    GRUPO EL VIRREY S.A.S. will keep in mind, at all times, that personal data is the property of the people to whom it refers and that only they can decide on it. In this sense, it will use them only for those purposes for which it is duly empowered, and in all cases respecting Law 1581 of 2012 on the protection of personal data.


    In accordance with the provisions of article 17 of Law 1581 of 2012 GRUPO EL VIRREY S.A.S. undertakes to permanently comply with the following duties:


    a) Guarantee the Owner, at all times, the full and effective exercise of the right of habeas data.


    b) Keep the information under the security conditions necessary to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access.


    c) Carry out in a timely manner, this is in the terms provided in articles 14 and 15 of Law 1581 of 2012, updating, rectifying or deleting the data.


    d) Process the queries and claims made by the Holders in the terms indicated in article 14 of Law 1581 of 2012.


    e) Insert in the database the legend "information under judicial discussion" once notified by the competent authority about judicial processes related to the quality or details of the personal data.


    f) Refrain from circulating information that is being controversial by the Holder and whose blocking has been ordered by the Superintendence of Industry and Commerce.


    g) Allow access to information only to people who may have access to it.


    h) Inform the Superintendence of Industry and Commerce when there are violations of the security codes and there are risks in the administration of the information of the Holders.


    i) Comply with the instructions and requirements issued by the Superintendency of Industry and Commerce.


    CHAPTER IV ACCESS, CONSULTATION AND CLAIM PROCEDURES


    ARTICLE 13. RIGHT OF ACCESS:


    The power of disposition or decision that the holder has over the information that concerns him, necessarily entails the right to access and know if his personal information is being processed, as well as the scope, conditions and generalities of said treatment.


    Likewise, the owner has the right to request their rectification in case they are inaccurate or incomplete and to cancel them when they are not being used in accordance with legal or contractual purposes and terms or according to the purposes and terms contemplated in this Privacy Policy.


    GROUP EL VIRREY S.A.S. will guarantee the right of access when, after proving the identity of the owner or his representative or proxy, he requests it as provided in Law 1581 of 2012.


    Clients and users can exercise their rights to know, update, rectify and delete their personal data by sending their request to the email: reservas@hotelelvirrey.com and by calling 3341150, in accordance with this Privacy Policy.


    You must include the following information in the application:


    •    Names and surnames.


    •    Document type.


    •    Document number.


    •    Phone.


    •    Email.


    •    Country.


    •    Affair.


    ARTICLE 13. RESPONSE TO QUERIES.


    In any case, regardless of the mechanism implemented for the attention of consultation requests, they will be attended to within a maximum term of ten (10) business days from the date of receipt. When it is not possible to respond to the query within said term, the interested party will be informed before the expiration of 10 days, stating the reasons for the delay and indicating the date on which the query will be addressed, which in no case may exceed five (5) business days following the expiration of the first term.


    ARTICLE 14. CLAIMS.


    In accordance with the provisions of article 14 of Law 1581 of 2012, the Holder or his successors in title who consider that the information contained in a database must be subject to correction, updating or deletion, or when they notice the alleged breach of any of the duties contained in Law 1581 of 2012, may file a claim with the Treatment Manager, which will be processed under the following rules:


    1. The claim may be submitted by the Holder in the formats provided for this purpose by GRUPO EL VIRREY S.A.S. in your hotel registry. If the claim received does not have complete information that allows it to be processed, that is, with the identification of the Holder, the description of the facts that give rise to the claim, the address, and accompanying the documents that you want to assert, the interested within five (5) days of receipt to correct the failures. After two (2) months from the date of the request without the applicant submitting the required information, it will be understood that the claim has been withdrawn. If for any reason the Company receives a claim that should not really be directed against it, it will transfer it to the appropriate person within a maximum term of two (2) business days and inform the interested party of the situation.


    2. Once the complete claim is received, it will be included in the database maintained by GRUPO EL VIRREY S.A.S. a legend that says "claim in process" and the reason for it, within a term of no more than two (2) business days. Said legend must be maintained until the claim is decided.


    3. The maximum term to address the claim will be fifteen (15) business days from the day following the date of receipt. When it is not possible to attend to it within said term, the interested party will be informed before the expiration of the aforementioned term of the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term.


    ARTICLE 15. IMPLEMENTATION OF PROCEDURES TO GUARANTEE THE RIGHT TO SUBMIT CLAIMS.


    At any time and free of charge, the owner or his representative may request GRUPO EL VIRREY S.A.S. the rectification, update or deletion of your personal data, after proving your identity. The rights of rectification, updating or deletion may only be exercised by:


    ​ • The owner or his successors in title, after proving their identity, or through electronic instruments that allow them to identify themselves.


    • Your representative, prior accreditation of the representation.


    When the request is made by a person other than the owner and it is not proven that the person acts on behalf of the former, it will be considered as not submitted.


    The request for rectification, updating or deletion must be submitted through the means enabled by GRUPO EL VIRREY S.A.S. indicated in the privacy notice and contain, at least, the following information:


    1. The name and address of the owner or any other means to receive the response


    2. Documents proving the identity or personality of your representative.


    3. The clear and precise description of the personal data with respect to which the owner seeks to exercise any of the rights.


    4. If necessary, other elements or documents that facilitate the location of personal data.


    PARAGRAPH 1. RECTIFICATION AND UPDATE OF DATA.


    GROUP EL VIRREY S.A.S. has the obligation to rectify and update at the request of the owner, the information of the latter that turns out to be incomplete or inaccurate, in accordance with the procedure and the terms indicated above. In this regard, the following will be taken into account: In requests for rectification and updating of personal data, the owner must indicate the corrections to be made and provide the documentation that supports their request.


    GROUP EL VIRREY S.A.S. You have full freedom to enable mechanisms that facilitate the exercise of this right, as long as they benefit the owner. Consequently, electronic means or others that it considers pertinent may be enabled.


    GROUP EL VIRREY S.A.S. may establish forms, systems and other simplified methods, which must be informed in the privacy notice and which will be made available to interested parties on the website.


    GROUP EL VIRREY S.A.S. will use the customer care or service services that it has in operation, as long as the response times are not greater than those indicated by article 15 of Law 1581 of 2012.


    Every time GRUPO EL VIRREY S.A.S. makes available a new tool to facilitate the exercise of their rights by the holders of information or modifies the existing ones, it will inform it through its website.


    PARAGRAPH 2. DELETION OF DATA.


    The owner has the right, at all times, to request GRUPO EL VIRREY S.A.S. the deletion (elimination) of your personal data when:


    a.) Consider that they are not being treated in accordance with the principles, duties and obligations set forth in Law 1581 of 2012.


    b.) They have ceased to be necessary or pertinent for the purpose for which they were collected.


    c.) The period necessary for the fulfillment of the purposes for which they were collected has been exceeded.


    This deletion implies the total or partial elimination of personal information as requested by the owner in the records, files, databases or treatments carried out by GRUPO EL VIRREY S.A.S. It is important to take into account that the right of cancellation is not absolute and the person in charge can deny the exercise of it when:


    • The request to delete the information will not proceed when the owner has a legal or contractual duty to remain in the database.


    • The deletion of data hinders judicial or administrative actions related to tax obligations, the investigation and prosecution of crimes or the updating of administrative sanctions.


    • The data is necessary to protect the legally protected interests of the owner; to carry out an action based on the public interest, or to comply with an obligation legally acquired by the owner.


    If the cancellation of personal data is appropriate, GRUPO EL VIRREY S.A.S. You must operationally perform the deletion in such a way that the deletion does not allow recovery of the information.


    ARTICLE 16. REVOCATION OF THE AUTHORIZATION.


    The holders of personal data may revoke the consent to the processing of their personal data at any time, as long as a legal provision does not prevent it. To do this, they must contact GRUPO EL VIRREY S.A.S., by email: info@hotelelvirrey.com or by phone 3341150


    It should be taken into account that there are two modalities in which the revocation of consent can be given. The first, can be about all the consented purposes, that is, that GRUPO EL VIRREY S.A.S. must completely stop processing the owner's data; the second, can occur on certain types of treatment, such as for advertising or market research purposes. With the second modality, that is, the partial revocation of consent, other purposes of the treatment are kept safe that the person in charge, in accordance with the authorization granted, can carry out and with which the owner agrees.


    Due to the foregoing, it will be necessary for the owner to submit the request for revocation of consent to GRUPO EL VIRREY S.A.S., indicate in it if the revocation that he intends to carry out is total or partial. In the second hypothesis, it must be indicated with which treatment the owner is not satisfied. There will be cases in which the consent, due to its necessary nature in the relationship between the owner and the person responsible for the fulfillment of a contract, by legal provision cannot be revoked. The mechanisms or procedures that GRUPO EL VIRREY S.A.S. established to deal with requests for revocation of consent may not exceed the deadlines set to deal with claims as indicated in article 15 of Law 1581 of 2012.


    CHAPTER V INFORMATION SECURITY


    ARTICLE 17. SECURITY MEASURES.


    In development of the security principle established in Law 1581 of 2012, GRUPO EL VIRREY S.A.S. has adopted the technical, human and administrative measures that are necessary to grant security to the records avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access.


    Notwithstanding the foregoing, the client assumes the risks derived from delivering this information in a medium such as the Internet, which is subject to various variables – third-party attacks, technical or technological failures, among others. GROUP EL VIRREY S.A.S. will make its best technological effort to guarantee the security of the personal information of all its clients and/or users, using reasonable and current security methods to prevent unauthorized access, to maintain the accuracy of the data and guarantee the correct use of the information. information.


    ARTICLE 18. IMPLEMENTATION OF SECURITY MEASURES.


    GROUP EL VIRREY S.A.S. will maintain mandatory security protocols for staff with access to personal data and information systems. The procedure must consider, as a minimum, the following aspects:


    a) Third parties hired by GRUPO EL VIRREY S.A.S., will be obliged to adhere to and comply with the information security policies and manuals, as well as the security protocols that we apply to all our processes.


    b) Any contract of GRUPO EL VIRREY S.A.S. with third parties (contractors, external consultants, temporary collaborators, etc.) that involves the processing of information and personal data, it will include a confidentiality agreement that details its commitments for the protection, care, security and preservation of the confidentiality, integrity and privacy of the same.


    c) Scope of application of the procedure with detailed specification of the protected resources.


    d) Measures, norms, procedures, rules and standards aimed at guaranteeing the level of security required by Law 1581 of 2012.


    e) Functions and obligations of the personnel.


    f) Structure of the personal data bases and description of the information systems that treat them.


    g) Procedure for notification, management and response to incidents.


    h) Procedures for making backup copies and data recovery.


    i) Periodic controls that must be carried out to verify compliance with the provisions of the security procedure that is implemented


    j) Measures to adopt when a support or document is going to be transported, discarded or reused.


    k) The procedure must be kept up-to-date at all times and must be reviewed whenever relevant changes occur in the information system or in its organization.


    l) The content of the procedure must be adapted at all times to the provisions in force regarding the security of personal data.


    CHAPTER V FINAL PROVISIONS


    ARTICLE 19. MODIFICATIONS TO THE PRIVACY POLICY.


    GROUP EL VIRREY S.A.S. reserves the right to make changes or updates to this Privacy Policy at any time, to attend to new legislation, internal policies or new requirements for the provision or offering of its services or products.​


    ARTICLE 20. VALIDITY OF THE PROCESSING OF INFORMATION AND PERSONAL DATA.


     The information provided by customers and users will remain stored for a period of fifteen (15) years from the date of the last treatment, to allow us to comply with legal and/or contractual obligations under your responsibility, especially in accounting matters, tax and tax.

  • Terms and Conditions

    SERVICES AND PAYMENT



    The hotel undertakes to make the reserved room available and to provide the services contracted by the guest.



    The guest agrees to pay the hotel the agreed amount for the accommodation service and other contracted services, canceling the first day of accommodation in advance at the time of registration and the following days by means of daily payments. The guest declares that he has been informed of the rates, fees and in general prices of the rooms per night.



    AVAILABILITY, ENTRY AND EXIT OF THE ROOMS



    The time of entry (check-in) to the room is defined at 03:00 PM (15:00 hours). Before this time, the hotel does not commit to enabling entry to the room.



    The departure time of the room (check-out) is defined at 12:00 PM (12:00 hours). The period of time between one hour and another corresponds to the hotel night. Early check-in or check-out after the indicated time will be subject to availability and the guest must pay the corresponding value.


    RESPONSIBILITIES OF THE HOTEL AND CLIENTS



    The hotel will not respond to the client for valuables that have not been placed in the custody of the administration. The hotel recommends making use of the security boxes available to the guest. Make sure you have all your belongings with you. The hotel is NOT responsible for loss or theft of belongings in our facilities.



    The parking service is an additional service and will be subject to availability. The hotel is NOT responsible for damage or theft that may occur in the parking lot.



    The client will be responsible for the inventory of items for use in the rooms and agrees to assume the corresponding cost for missing or damaged items. Likewise, for damages or losses caused to the hotel facilities – rooms and common areas.



    The client agrees to abide by Resolution 1956 of the Ministry of Social Protection through which smoking is prohibited in all hotel facilities, including inside the rooms. If the guest smokes in the room, for each day that he does so, he must pay the cost that the hotel must incur to deodorize and clean the room, which is estimated at an amount equivalent to USD 100, settled at the representative market rate the day of payment.


    The hotel rejects and does not allow sexual exploitation or any form of sexual abuse. The client agrees to abide by Law 679 of 2001 that seeks to prevent and counteract exploitation, pornography and sexual tourism with minors, in development of article 44 of the Colombian Political Constitution. The hotel reserves the right to enter the room if it considers that there is a risk in compliance with the aforementioned law.



    The hotel is against the traffic of flora, fauna and cultural assets, according to current regulations, being responsible with the protection of natural resources and the promotion of responsible behaviors with the environment and culture. Law 17 of 1981 illicit traffic of flora and fauna and Law 397 of 1997 traffic of cultural goods.



    The guest must register at the hotel reception all the companions or guests who go to their room and pay the corresponding fee or value for each of them, if visiting hours are extended.



    The hotel rejects any form of discrimination, distinction, exclusion, restriction or preference based on gender, race, color, national or ethnic origin, religion, political opinion or for any other reason or condition that has as its purpose or that produces the effect of deteriorating , restrict or limit the full enjoyment of fundamental rights and freedoms.



    The hotel offers free internet access. The guest is responsible for the good and legal use of the same and exonerates the hotel from any responsibility for non-compliance with current legal regulations.

  • Sustainability policy

    Code: P-SG-002



    THE HOTEL EL VIRREY CENTRAL located in the City of Bogotá is committed to mitigating all the negative impacts that affect the natural environment due to the development of its operation and to optimize the use of natural resources.



    Likewise, it is committed to promoting and conserving the cultural heritage of the region, responsibly disseminating the traditions and tourist attractions of the region.



    It also undertakes to protect and support the destination community by implementing good sustainable practices, respecting the rights of all stakeholders and ensuring compliance with their duties; preventing negative impacts such as CSEC associated with travel and tourism.



    For this, it will have a base of collaborators and local suppliers committed to the conservation of the environment, culture and social development.

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